Privacy Policies

RedStore is committed to respecting and preserving the privacy of its users. This Privacy Policy, which is part of the overall Terms of Service, covers the personal information collected for our users, including users of RedStore services (as defined in the Terms of Service) and visitors to the website (redstore.al). Please carefully review this document to better understand how our practices regarding personal information are applied. By using RedStore services or the website, you agree to the data practices described in this document. If you do not agree with the Privacy Policy or any of the Terms of Service, you may not continue to use RedStore services or visit the website.

CHANGES TO PRIVACY POLICIES

RedStore guarantees that it has taken all physical, technical, and operational measures to maintain confidentiality and protection against loss, destruction, damage, or unauthorized distribution, in accordance with the requirements of Law No. 9887, dated 10.3.2008, “On the protection of personal data” (amended). Personal data collected and stored in RedStore databases will be processed by employees and/or collaborators of the data controller or those persons authorized to process it. This data will not be transferred or communicated to third parties, except when consent is given or when this information is required by competent authorities according to the law.

Data subjects have the right to refuse consent at any time for the collection and use of their voluntarily provided data and to request the deletion of this data by exercising the right to terminate the contract between the parties. By familiarizing themselves with the content of this section, data subjects have accepted the terms and conditions regarding RedStore’s privacy policies.

WHAT PERSONAL DATA DO WE COLLECT?

We collect personal data from all RedStore users (including visitors to the website), which may include name, phone number, address, email address, and payment-related information. We may ask you to provide personal information to interact or register on the website. We require you to register in order to use RedStore services.

It is important to note that RedStore does not store any credit card or PayPal account information. Users must enter this information each time they place an online order and wish to pay with a credit card or PayPal. For cash or bank transfer payments, no financial information (credit card, PayPal, etc.) is required.

USE OF COLLECTED PERSONAL DATA

We use the personal information we collect to provide you with information, products, and services that you request and that we believe may be of interest to you. We use the collected personal information to register users, communicate with you, offer you services, promotions, and other updates. Only authorized RedStore staff may access users’ personal information when access is needed to provide customer services.

Personal data is stored on Cloud Servers equipped with the highest security standards. Additionally, communication on the website is encrypted by an SSL certificate, which protects your data when you provide personal information and make payments with a credit card or PayPal.

COOKIES AND JAVASCRIPT

Our website uses Cookies and JavaScript to function. If Cookies and JavaScript are not enabled in your web browser, our website will not function properly. Therefore, please ensure that Cookies and JavaScript are always enabled. We will not share any personal information obtained from cookies with third parties for any reason, including marketing, advertising, etc., but we may use this data to personalize your experience on our website. Our website is integrated with third-party services such as Google Analytics to provide a better experience. These services may use Cookies. We are not responsible for their privacy policies, and we encourage you to read their respective pages for any clarifications you may need.

COMMUNICATION VIA EMAIL

We may communicate with you on topics we believe may interest you through newsletters, notifications, and emails about discounts or possible offers. Occasionally, we may send you automatic emails related to the service, such as welcome emails when you first register on the website. If you provide personal information when communicating with us (in person, by phone, or email), this information will be shared with a customer care representative, employee, or expert who will handle your response or problem resolution. This information will only be used for the purposes mentioned above.

YOUR PRIVACY OPTIONS

UPDATES TO YOUR INFORMATION

Upon your request, we will try to update, modify, or delete the personal information that RedStore has about you. To enforce the terms of this Privacy Policy, resolve disputes, or provide information in accordance with applicable laws and regulations, we may need to retain your information.

OPT-OUT OF NOTIFICATIONS

Users who do not wish to receive updates, notifications, or offers and promotions can choose not to receive these communications. To do this, you can contact us directly or unsubscribe from our email list.

SECURITY

We take measures to protect the information collected from our users through physical, technical, and administrative protective measures. RedStore trains its employees in security and privacy practices. However, the protection of information cannot be fully guaranteed despite these measures, so please be cautious whenever you provide personal information online, electronically, or otherwise.

HOW TO CONTACT US

If you have questions or comments about Privacy Policies or the website, contact us by email at: [email protected].